4.1.1.3a CC&B - PS Manage A/P Procedures : Brief Description : Actors/Roles

Actors/Roles
The CC&B - PS Manage A/P Procedures business process involves the following actors and roles:
Customer: Utility Company Customer.
CC&B: The Customer Care and Billing application. Steps performed by this actor/role are performed automatically by the application, without the need for user initiation or intervention.
Authorized User (CCB): CSR or Authorized User of the Customer Care and Billing application.
PS: Oracle PeopleSoft Financials for General Ledger and Accounts Payable.
Authorized User (PS): CSR or Authorized User of Oracle PeopleSoft Financials for General Ledger and Accounts Payable.
BPEL: Oracle Fusion middleware product, that manages cross-application business processes and coordinates the data flow and data mapping of the integration.

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